HFCU Privacy Policy
Keeping member information secure is a top priority for all of us at Houston Federal Credit Union. While information is the cornerstone of our ability to provide superior service, our most important asset is our members’ trust.
We will limit the collection and use of our member information to the minimum we require to deliver superior service, including advising our members about our products, services and other opportunities, and to administer our business.
This privacy notice will help you understand how we handle the personal information about you that we collect and may disclose. This notice tells you how you can limit our disclosing personal information about you.
What Does Houston Federal Credit Union Do With Your Personal Information?
Rev. Date 12/23
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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| What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
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| How? | All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Houston Federal Credit Union chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Houston Federal Credit Union share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus | Yes | No |
| For our marketing purposes – to offer our products and services to you |
Yes | Yes |
| For joint marketing with other financial companies | Yes | Yes |
| For our affiliates’ everyday business purposes – information about your transactions and experiences |
No | We don’t share |
| For our affiliates’ everyday business purposes – information about your creditworthiness |
No | We don’t share |
| For our affiliates to market to you | No | We don’t share |
| For nonaffiliates to market to you | No | We don’t share |
| To limit our sharing |
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Call toll-free 1-866-687-4328 - our menu will prompt you through your choice(s)
Please note: If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. |
| Questions? |
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| Call toll-free 1-866-687-4328 |
| What We Do | |
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| How does Houston Federal Credit Union protect my personal information? |
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.
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| How does Houston Federal Credit Union collect my personal information? |
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
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| Why can’t I limit all sharing? |
Federal law gives you the right to limit only
State law and individual companies may give you additional rights to limit sharing.
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| What happens when I limit sharing for an account I hold jointly with someone else? |
Your choices will apply to everyone on your account.
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| Definitions | |
|---|---|
| Affiliates |
Companies related by common ownership or control. They can be financial and nonfinancial companies.
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| Nonaffiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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| Joint Marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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